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Equipment Tracking

Keep track of all equipment associated with any job

Equipment TRACKING

Manage and track your equipment

Keep track of installations and general equipment all in the Workiz platform. Save all documentation of exactly what equipment was installed, serial number, the warranty info & more.

Visibility

Gain full visibility on all your equipment

Stay organized and on top of all your equipment with all the equipment details in the client’s profile and job page. Never lose track of an item and see equipment from all jobs.

Frequently asked questions

  • Workiz’s Equipment Tracking feature is a robust tool within our field service management software that allows you to monitor and manage all installed equipment associated with your jobs, sites, and clients. It lets you record essential details such as serial numbers, warranty information, installation dates, and service history, and exactly installation location, ensuring complete visibility, organization, and control over the equipment you install at a client’s site.

  • You can add equipment to specific jobs. Equipment you assign to a job will automatically also appear on the client’s CRM profile. When doing a new installations, you can add more specific details about the equipment you installed, such as location, serial number, model, make, etc. Those details are added to the job, which gives you information and visibility when you need it quickly. For existing equipment, you can manually log them into the system. Each piece of equipment is linked to a property address, and its history—including installations, services, and removals—is meticulously recorded.

  • Absolutely. Workiz allows you to log services performed on each piece of equipment, linking them to specific jobs. This creates a comprehensive service history, enabling you to monitor performance, schedule maintenance, and provide informed recommendations to clients.

  • Yes. Workiz’s mobile app supports full functionality of the Equipment Tracking feature. Technicians can add, view, and update equipment details directly from the field, ensuring real-time data accuracy and efficient service delivery.

  • Certainly. Workiz allows you to customize equipment entries, ensuring that all relevant information is captured and easily accessible.

  • Yes. Even if you’re servicing equipment not originally installed by your team, Workiz enables you to manually add third-party equipment to client profiles. This ensures a complete service history and facilitates better customer support, so you can better serve the client moving forward.

  • Equipment Tracking seamlessly integrates with Workiz’s scheduling, dispatching, invoicing, and CRM features. For instance, equipment details are accessible during job scheduling, and service history can inform invoicing and client communications, enhancing overall operational efficiency.