The biggest value is really being able to pinpoint the revenue generated from a campaign. I didn’t get that with Mailchimp.
Liz Ramirez
Marketing Manager, Gold Eagle Services
Custom Fields
Customize every job and tailor customer information to meet their needs
Job management
Show up fully prepared to every job
Keep your team organized by customizing every job or lead with unique customer information. Your field techs will arrive ready to work armed with the right tools and knowledge to to deliver an exceptional customer experience.
Custom fieldsCreate a unique database
Create a unique database
Make sure your business gets the information it needs with custom fields, such as before and after photos, vehicle information, and more. Create customized documents faster by automatically generating relevant job or client information.
Custom jobs
Each job is unique, each customer is special
Simplify your dispatching process by assigning custom fields to specific job types and unique customer profiles. Save time, and improve customer experience with customized options for your database.
Smart tools for smarter workflows
Customize Workiz to grow your business. Schedule jobs, dispatch, invoice and get paid all in one place.
Answering & Dispatching
Your AI receptionist that answers calls, emails, and texts — and dispatches the right tech for the job.
Genius Marketing
Email, SMS, and reputation management in one place. Turn the client data you already have into your next batch of jobs.
Genius Phone
Calls, texts, and AI-powered insights — all from one place.
Scheduling
Smart scheduling and dispatching that keeps your team booked and your day running on time.
Invoicing
Professional invoices in a single click. Get paid faster, with less back and forth.
Automations
Automated responses to leads, jobs, estimates, and reviews — boosting productivity by 40%.
Workiz helps you gather all this information in a very easy and professional way.
Robert
CEO, HR Locksmith 24/7
We use it all day. Everyday. It's incredible.
Shawn Fago
CEO, Noble Locksmith
I always recommend Workiz. It's incredible and has doubled our bookings and sales.
Christian Fowler
Co-founder, Junk Doctors
I've yet to see anything better than Workiz. You have all you need to make wise business decisions.
Lee Godbold
Founder, Junk Doctors, Junk Removal Authority
Best bang for your buck field service management software! No more pen and paper.
Andrew Knicley
HVAC company owner, All-Air Systems
Since we started with Workiz, my company has grown 3 times in revenue every year.
Yuriy Dyomkin
Owner, Garage Door Ninja
Workiz makes booking our appointments super easy.
Theodore Proia
Owner, JDog Junk Removal & Hauling, Elkridge, MD
Our scheduling has improved and retention rates on jobs have increased by 10%
Tega
Owner of Removerz
We've seen a massive growth with Workiz
Jerry Flanagan
CEO and co-founder of JDog
Workiz is significantly impactful for my franchise business
Thomas Scott
Founder & CEO, Home Run Franchises
Workiz makes my business run a lot smoother!
James Thornton
Owner of Cupid disposal
Workiz completely automated my business, making management easier and more efficient than ever!
Omer
Owner of Best Pro Services
Workiz makes my life a lot easier!
Chris Heenan
Owner of AvaAir Heating and cooling
The only thing I use for my business is Workiz
Titus Zeigler
Owner of Haul Away Junk Removal
Workiz is the core of my business
Roi Tapiaro
Owner of Must Air USA
My whole business is all in one place
Mitch Harrison
Founder, CEO of Junk Masters
Workiz is the best system out there
Shane Miller
Marketing specialist at Junk Removal Authority
Workiz saved our company 20 hours a week!
Melissa Carvajal Perez
Operations manager, Carvajal AC
Workiz continuously improves their product, making it easy for us to recommend and benefit from the partnership.
Matt Merry
Operations, Junk Removal Authority
Workiz helped us generate unexpected, extra income.
Matthew Vick
Owner, Sonoma Strong Hauling & Junk Removal
It has been the best platform that I have used in 25 years in being in business.
Dan Johnson
CEO, Einstein Pros
The payment process is very seamless and all integrated into one.
John-Michael Williams
Owner, AC Panda Mechanical Contractors
I've used over 10 CRMs and Workiz is the #1 tool in my toolkit
Ben Bergloff
Owner of Epic Exterior Services
We chose Workiz because the UI is simple & easy to learn.
Kristen Zinzi
Administrator at County Comfort Home Solutions
With Workiz I was able to expand my small business into multiple locations & over 100 employees.
Jacob Szender
CEO of Sure Lock & Key
Workiz’s support delivers prompt, effective solutions, making it exceptional.
Antonia Vicens
Owner of JDog Junk Removal, GA
Workiz streamlined processes, automating tasks and updates.
Rayah Gilliland
Director of Administration Tulsa Christian Bros Painting
Workiz streamlined our business with digital estimates, invoices, and phone integration.
Olga White
Manager at Instafix Appliance Repair
Workiz simplified our business with automation, boosting growth.
Miguel Contreras
Owner and CEO at Bros Pro Hauling
Workiz is a game changer, keeping our company organized and everyone in constant contact.
Brian McLemore
Owner of Next Level Renovations
With Workiz, our team feels like we're always working in one office, no matter where we are.
Jenny Will
Sales manager at Junk Out Now
Workiz has been our secret weapon for scaling effortlessly.
Andrew Warkentine
Owner of Top Dawg Junk Removal
Workiz transformed our business with streamlined scheduling, payments, and communication.
Yedil Rakhmet
Owner of Bumsi Junk Removal
Workiz is fantastic! It manages scheduling, job creation, and leads, keeping our technicians informed and customers happy.
Kristine Taylor
Air Flows Chicago
I switched to Workiz from Service Titan in summer 2023 and have loved it ever since.
Jed Green
Co-owner of NexLvl Services
Workiz simplified scheduling and billing, boosting our efficiency.
Brian Harding
Élecproménager
Workiz integrates everything, from communication to payments, and has been our go-to for over four years.
Trevoy Dunn
Dedicated Mold Specialists
I used to run my business on paper, but Workiz lets me track all my jobs in one place digitally.
Ron Dahari
CEO at Superior Garage Door
We are getting so many 5-star reviews and more business!
Mike Bryant
CEO at Plumbing 365
Workiz has saved me thousands and thousands of hours in time
Wayne Winton
Owner Tri County Locksmith Service
Workiz transformed my business—saving time on scheduling, invoicing, and hiring.
Mike Landry
Owner, Landry Services LLC
Workiz helps me get paid faster—instant invoices, easier growth!
Don Taylor
Sales Manager Woodson & Bozeman Memphis
Jessica is phenomenal - she gets the client before the next guy would’ve, instead of losing them to voicemail.
Nick Tellie
We Love Junk
It's so easy to add jobs, send invoices and get paid all in one place
Elisha Robinson
Bob’s Plumbing, Heating & A/C LLC
Genius Answering transformed how we handle calls and book jobs!
George Galanis
Director of Operations at Air Flows Air Duct Services
Workiz keeps our business running smoothly—it's a game-changer!
Bill McHugh
McHugh Junk Removal
Workiz makes my HVAC business more efficient and profitable
Muneeb Chaudhry
Owner at HVAC Worx LLC
Workiz gives us everything we need to run our business seamlessly.
Hector Perez
Fidelis Repairs
Workiz makes running a business seamless—no more paperwork, easy payments, and automated customer follow-ups!
Brian Orchard
Owner at Everett Air
Since using Workiz, we’ve been able to take on more jobs, stay organized, and keep our customers happier than ever.
Filipe Souza
Owner at SmarTech Solutions
Workiz made our operations faster, smoother, and boosted customer satisfaction.
Gus Velasco
COIT Cleaning & Restoration
With Workiz, our growth skyrocketed over 300% — everything’s faster and easier now.
Rafael Roa
Appliances USA Pro
Workiz keeps our business running smooth—faster estimates, happy customers, and techs who get more done.
Dan and Wyatt Johnson
Einstein Pros
Workiz keeps our team efficient, organized, and ready to grow without anything slipping through the cracks.
Mike Gidich
Owner at Honey Dudes Handyman
Workiz is powerful yet simple—helping us save time, win more jobs, and stand out from the competition.
Keating Kuhn
Gold Eagle Services
Workiz helps us ensure our customers get a great experience from the first call to the final invoice.
Lior Mizrahi
Same Day Garage Door Services & Repair
This is more than just a user-friendly work management app, it's a simple, customizable solution for all your HVAC business needs.
Dan Kadosh
co-founder Workiz
The biggest value is really being able to pinpoint the revenue generated from a campaign. I didn’t get that with Mailchimp.
Liz Ramirez
Marketing Manager, Gold Eagle Services
Workiz helps you gather all this information in a very easy and professional way.
Robert
CEO, HR Locksmith 24/7
We use it all day. Everyday. It's incredible.
Shawn Fago
CEO, Noble Locksmith
I always recommend Workiz. It's incredible and has doubled our bookings and sales.
Christian Fowler
Co-founder, Junk Doctors
I've yet to see anything better than Workiz. You have all you need to make wise business decisions.
Lee Godbold
Founder, Junk Doctors, Junk Removal Authority
Best bang for your buck field service management software! No more pen and paper.
Andrew Knicley
HVAC company owner, All-Air Systems
Since we started with Workiz, my company has grown 3 times in revenue every year.
Yuriy Dyomkin
Owner, Garage Door Ninja
Workiz makes booking our appointments super easy.
Theodore Proia
Owner, JDog Junk Removal & Hauling, Elkridge, MD
Our scheduling has improved and retention rates on jobs have increased by 10%
Tega
Owner of Removerz
We've seen a massive growth with Workiz
Jerry Flanagan
CEO and co-founder of JDog
Workiz is significantly impactful for my franchise business
Thomas Scott
Founder & CEO, Home Run Franchises
Workiz makes my business run a lot smoother!
James Thornton
Owner of Cupid disposal
Workiz completely automated my business, making management easier and more efficient than ever!
Omer
Owner of Best Pro Services
Workiz makes my life a lot easier!
Chris Heenan
Owner of AvaAir Heating and cooling
The only thing I use for my business is Workiz
Titus Zeigler
Owner of Haul Away Junk Removal
Workiz is the core of my business
Roi Tapiaro
Owner of Must Air USA
My whole business is all in one place
Mitch Harrison
Founder, CEO of Junk Masters
Workiz is the best system out there
Shane Miller
Marketing specialist at Junk Removal Authority
Workiz saved our company 20 hours a week!
Melissa Carvajal Perez
Operations manager, Carvajal AC
Workiz continuously improves their product, making it easy for us to recommend and benefit from the partnership.
Matt Merry
Operations, Junk Removal Authority
Workiz helped us generate unexpected, extra income.
Matthew Vick
Owner, Sonoma Strong Hauling & Junk Removal
It has been the best platform that I have used in 25 years in being in business.
Dan Johnson
CEO, Einstein Pros
The payment process is very seamless and all integrated into one.
John-Michael Williams
Owner, AC Panda Mechanical Contractors
I've used over 10 CRMs and Workiz is the #1 tool in my toolkit
Ben Bergloff
Owner of Epic Exterior Services
We chose Workiz because the UI is simple & easy to learn.
Kristen Zinzi
Administrator at County Comfort Home Solutions
With Workiz I was able to expand my small business into multiple locations & over 100 employees.
Jacob Szender
CEO of Sure Lock & Key
Workiz’s support delivers prompt, effective solutions, making it exceptional.
Antonia Vicens
Owner of JDog Junk Removal, GA
Workiz streamlined processes, automating tasks and updates.
Rayah Gilliland
Director of Administration Tulsa Christian Bros Painting
Workiz streamlined our business with digital estimates, invoices, and phone integration.
Olga White
Manager at Instafix Appliance Repair
Workiz simplified our business with automation, boosting growth.
Miguel Contreras
Owner and CEO at Bros Pro Hauling
Workiz is a game changer, keeping our company organized and everyone in constant contact.
Brian McLemore
Owner of Next Level Renovations
With Workiz, our team feels like we're always working in one office, no matter where we are.
Jenny Will
Sales manager at Junk Out Now
Workiz has been our secret weapon for scaling effortlessly.
Andrew Warkentine
Owner of Top Dawg Junk Removal
Workiz transformed our business with streamlined scheduling, payments, and communication.
Yedil Rakhmet
Owner of Bumsi Junk Removal
Workiz is fantastic! It manages scheduling, job creation, and leads, keeping our technicians informed and customers happy.
Kristine Taylor
Air Flows Chicago
I switched to Workiz from Service Titan in summer 2023 and have loved it ever since.
Jed Green
Co-owner of NexLvl Services
Workiz simplified scheduling and billing, boosting our efficiency.
Brian Harding
Élecproménager
Workiz integrates everything, from communication to payments, and has been our go-to for over four years.
Trevoy Dunn
Dedicated Mold Specialists
I used to run my business on paper, but Workiz lets me track all my jobs in one place digitally.
Ron Dahari
CEO at Superior Garage Door
We are getting so many 5-star reviews and more business!
Mike Bryant
CEO at Plumbing 365
Workiz has saved me thousands and thousands of hours in time
Wayne Winton
Owner Tri County Locksmith Service
Workiz transformed my business—saving time on scheduling, invoicing, and hiring.
Mike Landry
Owner, Landry Services LLC
Workiz helps me get paid faster—instant invoices, easier growth!
Don Taylor
Sales Manager Woodson & Bozeman Memphis
Jessica is phenomenal - she gets the client before the next guy would’ve, instead of losing them to voicemail.
Nick Tellie
We Love Junk
It's so easy to add jobs, send invoices and get paid all in one place
Elisha Robinson
Bob’s Plumbing, Heating & A/C LLC
Genius Answering transformed how we handle calls and book jobs!
George Galanis
Director of Operations at Air Flows Air Duct Services
Workiz keeps our business running smoothly—it's a game-changer!
Bill McHugh
McHugh Junk Removal
Workiz makes my HVAC business more efficient and profitable
Muneeb Chaudhry
Owner at HVAC Worx LLC
Workiz gives us everything we need to run our business seamlessly.
Hector Perez
Fidelis Repairs
Workiz makes running a business seamless—no more paperwork, easy payments, and automated customer follow-ups!
Brian Orchard
Owner at Everett Air
Since using Workiz, we’ve been able to take on more jobs, stay organized, and keep our customers happier than ever.
Filipe Souza
Owner at SmarTech Solutions
Workiz made our operations faster, smoother, and boosted customer satisfaction.
Gus Velasco
COIT Cleaning & Restoration
With Workiz, our growth skyrocketed over 300% — everything’s faster and easier now.
Rafael Roa
Appliances USA Pro
Workiz keeps our business running smooth—faster estimates, happy customers, and techs who get more done.
Dan and Wyatt Johnson
Einstein Pros
Workiz keeps our team efficient, organized, and ready to grow without anything slipping through the cracks.
Mike Gidich
Owner at Honey Dudes Handyman
Workiz is powerful yet simple—helping us save time, win more jobs, and stand out from the competition.
Keating Kuhn
Gold Eagle Services
Workiz helps us ensure our customers get a great experience from the first call to the final invoice.
Lior Mizrahi
Same Day Garage Door Services & Repair
This is more than just a user-friendly work management app, it's a simple, customizable solution for all your HVAC business needs.
Dan Kadosh
co-founder Workiz
Frequently asked questions
Custom Fields let you tailor Workiz to your business needs by adding personalized fields to jobs, leads, clients, invoices, equipment, and more. Whether it’s gate codes, how many steps there are to get into the unit, pet info, or internal tags — you decide what data matters most.
These fields live inside your account and workflows, so your team can see the info they need when they need it, from the office, truck or job site, all without extra clicks or scattered notes.
You can create Custom Fields directly inside your Workiz settings. Choose from field types like text, number, dropdowns, checkboxes, dates, and more. Then assign them to the areas of your account where you want the info to show.
You can make fields required, searchable or hidden from certain users. This gives you full control over the data you collect and how your team uses it.
Anything your team needs to do the job right and offer a high level of service.
Some examples:
Gate codes or alarm instructions
Pet names or special requests
Warranty or serial number fields
Internal job tags (e.g., “VIP”, “Needs Follow-Up”)
PO numbers for commercial clients
Specific job site access notes
Referred-by info or campaign tracking
If it matters to your business or workflows, you can build it in.
Yes. Custom Fields appear on the Workiz mobile app (or mobile web browser) just like they do on desktop. Your techs can see and update them on the go — during jobs, site visits, or from the truck.
You can also control who sees what, so mobile users only see what’s relevant to their role.